"Whenever I get gloomy with the state of the world, I think about the arrivals gate at Heathrow Airport. General opinion's starting to make out that we live in a world of hatred and greed, but I don't see that. It seems to me that love is everywhere. Often it's not particularly dignified or newsworthy but it's always there - father's and sons, mothers and daughters, husbands and wives, boyfriends, girlfriends, old friends... When the planes hit the Twin Towers, as far as I know more of the phone calls from people on board weren't messages of hate or revenge - they were all messages of love..."
